Victim Empowerment Division

If you or someone you know is experiencing abuse, you are not alone — we are here to help, and every report is taken seriously.

What We Handle

We investigate reports of physical, sexual, psychological, and economic abuse against elders, and work to resolve every case with care and confidentiality.

Report Abuse

Submit a confidential report — you can remain anonymous if you prefer. Every report is reviewed by our trained staff.

Report Abuse

Track a Case

If you've already submitted a report, enter your case number to check its current status.

Track My Case

Understanding Elder Abuse

Recognizing the signs is the first step toward protecting the people we love

Physical Abuse

Any act causing physical pain, injury, or discomfort — including hitting, rough handling, or physical restraint used inappropriately.

Sexual Abuse

Any non-consensual sexual contact or behaviour directed at an elder, regardless of the relationship between the parties involved.

Psychological Abuse

Verbal threats, intimidation, humiliation, isolation from family and friends, or any behaviour that causes emotional distress or fear.

Economic Abuse

Unauthorized use of an elder's funds, property, or assets — including pressuring them into financial decisions against their wishes, or withholding pension payments.

What Happens After You Report

1. Your Report is Received

You'll receive a unique case number immediately — save it to track your case's progress at any time, without needing to share further details.

2. A Social Worker is Assigned

A trained member of our Victim Empowerment team reviews your report and takes ownership of the case, investigating with care and confidentiality.

3. The Case is Resolved

Once investigated, the case status is updated and, where needed, referred to appropriate authorities such as SAPS or social services for further action.

In Immediate Danger?

If someone is in immediate danger, please contact the South African Police Service on 112 first.